French Truck Coffee

Head Barista

Location

Baton Rouge, LA, 70806

Type

Part Time

Head Barista

Job Description

The Head Barista has shown the ability and care to provide excellent customer service and has demonstrated knowledge of different roasted coffees, properly preparing coffee and espresso beverages, coffee processing methods, flavor profiles and the ability to teach and coach other baristas. They will be expected to grow and maintain a culture of quality, cleanliness, and efficiency within the team. The head barista has responsibility for serving all products with friendly, individualized attention towards each customer. The Head Barista is also responsible for making a difference to our customers and employees by educating them about our coffee. Head baristas are instrumental in building customer relationships and fostering a positive and friendly store environment. They also provide technical guidance to new team members and assist in the training program. The Head barista fulfills any other duties the store manager and/or the assistant manager assigns and represents French Truck Coffee.

Duties

  • Working with Head Trainer to make sure all baristas in your store are properly trained on all beverages and brewing methods.
  • Keeping Head Trainer informed re: quality control issues, cupping reports, and the status of personnel.
  • Engaging with Baristas to further their coffee knowledge i.e. different processing methods, flavor profiles, history of coffee, etc.
  • Conducts Cuppings one to two times a week to ensure all Baristas are up to speed on all coffee offerings and can describe them with confidence to customers.
  • Conducts cupping to start monthly all store meeting.
  • Maintains excellent customer service and leads by example, instilling customer comes first attitude.
  • Is on the espresso bar during peak business hours to ensure quality and efficient customer service.
  • Coaches baristas on dialing espresso, steaming milk and drink preparation.
  • Assists Store Manager and Assistant Manager in overall business needs.
  • Oversees all Barista prep to ensure quality and correct recipes are being followed.
  • Leads by example with overall cleanliness of the espresso machine and bar area, as well as the entire store.
  • Is aware of the morale of the team and contributes to creating a positive, friendly and welcoming atmosphere to customers and team members.
  • Communicating with Store Manager, Assistant Manager, and Head Trainer about employee performance issues and praises.
  • Maintains a cool, calm and collected demeanor during peak business periods.
  • Demonstrates efficient and thorough work ethic to other employees.  Always leading by example.
  • Engaging with the team to create positive, motivating relationships.
  • Makes sure all immediate store needs are taken care of or delegated to the right person at the right time.
  • Provides feedback to employees, corrective and/or positive, especially re: quality control and proper procedure.
  • Identify baristas who are struggling, focusing on getting them up to speed whether it is with workflow, customer service, or espresso/milk steaming mechanics; informing management in a timely manner if further training needs to happen.
  • Responsible for going over study guides and administering written exams in a timely manner.
  • Takes even more care than baristas to keep unit stocked with general supplies, syrups, and Oji; will restock or make such items as needed or delegates to the right person.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.frenchtruckcoffee.com

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location*
Resume/Qualifications*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020


Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilitiesi. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.


How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.


Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

i Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.