French Truck Coffee

Accepting Resumes for Future Openings:

General Manager

Location

Baton Rouge, LA, 70806

Type

Full Time

General Manager

Job Description

The general manager’s role is to lead their team in creating and maintaining a friendly, welcoming, organized and customer service driven atmosphere amongst employees.  This role includes exercising discretion in managing the entire operation of the store. The majority of the store manager’s time will be spent supervising, directing and making sure the store is properly staffed, stocked and running smoothly.  Creating a fun and welcoming atmosphere to all customers and employees and ensuring the shop is running smoothly and efficiently. Constantly problem solving and finding creative ways to grow the business.

Responsibilities

  • The general manager will be in charge of hiring, firing, scheduling, and training employees.
  • Teaching new hires about what it means to be a French Truck Coffee employee and our history.
  • Ensuring customer satisfaction and product quality are the main focus of employees and leading by example.
  • Managing the store’s financial performance.
  • Creating a safe work environment and having an open door policy with employees to talk about interpersonal relations between coworkers.
  • Managing employee performance by conducting reviews every 6 months.
  • Clearly communicates business needs to other employees and filters down communication from the Director to the team.
  • Is aware of the morale of the team and contributes to creating a positive, friendly and welcoming atmosphere to customers and team members.
  • Maintains and encourages Customer comes first attitude.
  • Communicating with District Manager about employee performance issues and praises.
  • Maintains a cool, calm and collected demeanor during peak business periods.
  • Demonstrates an efficient and thorough work ethic to other employees.  Always leading by example.
  • Engaging with the team to create positive, motivating relationships.
  • Makes sure all immediate store needs are taken care of or delegated to the right person at the right time.
  • Provides positive and corrective feedback to employees.
  • Places Baristas in position for best workflow. i.e. Register, Floater, Barista. Who is best for each position?
  • Runs breaks efficiently and cuts labor where needed.
  • Ensures store is stocked, cleaned and prepped.
  • Trains new hires on register, customer service expectations, flow of business, overall store cleanliness.
  • Communicates clearly with Assistant Manager their duties when they are the manager on duty.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.frenchtruckcoffee.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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OMB Control Number 1250-0005
Expires 1/31/2020


Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilitiesi. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

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  • Post-traumatic stress disorder (PTSD)
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  • Intellectual disability (previously called mental retardation)

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

i Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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